Terms and conditions of online donation
accepted methods of payment
Detailed description of goods and/or services
Maragaret's House, hereafter referred to as "Margaret's House", is a not-for-profit organization that has the primary focus of aiding children from troubled families who are at risk of becoming street children

Return and Refunds policy
Due to the nature of Margaret's House, we do not carry a refund policy. Margaret's House by no means offers a service of any kind to the donor therefore the onus is on the donor to ensure that he or she is willing to carry out the donation knowing that the donation is final and done once the payment is successfully processed.

Customer privacy policy
Margaret's House, and this website shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into Margaret's House bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for Margaret's House via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Margaret's House separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Margaret's House takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Margaret's House chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 61 Rouxton Road, Lansdowne, 7780, Cape Town, South Africa.

Margaret's House may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Margaret's House (Charitable Trust) based in South Africa and with NPO registration number  011-985NPO.

Margaret's House contact details

Margaret's House
Email: info@mhouse.org.za
Tel : +27(0)21 797 0233
Fax: 086 671 5093 (South Africa only)
Address: 61 Rouxton Road, Lansdowne, 7780
I accept and understand the above terms and conditions

accepted methods of payment
Registration Number: 011-985 NPO
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